BOOK NOW
BOOK NOW
BOOK NOW

Frequently Asked Questions.

Reservations questions?

Can I book the day of?  


Although online booking will not be allowed day of you can call or email to inquire about day of options, or possibly be put on a wait list.

How far in advance do I need to book? 


Nashville is in high demand, the sooner the better because dates and times will disappear fast!

Can I change my reservation after I book? 


Depending on availability, we are happy to help if we can.  Due to demand anything within 2 weeks of reservation we will most likely not be able to accommodate changes.

Can I tip the crew? 


Absolutely!  It’s their job to make this an amazing experience for your group, If they did a great job make sure you let them know.  Service industry in Nashville is what keeps this town alive and local service recommended tip rate is 20%.

How long can we book the boat for? 


Each reservation is a 3-hour venture. This does not include the check-in and transport process. Please plan to arrive at our check-in location 60 minutes prior to tour start time. Plan not to be back to downtown until about 45 mins after the tour ends. If you are late to check in we will NOT be able to extend your reservation times.


Each tour is run on a strict schedule and cannot be extended. If you are interested in something different than our 3-hour trips, please call or email to discuss possible custom length reservations.

Is the 3 hours all on the boat, or does that include check in and shuttle? 


You will be on the actual lake for a full 3 hours, with check-in and shuttle service you can plan your overall time with us to be 4-5 total hours.

Whats Included?

shuttle service?


We provide a FREE shuttle service that runs on a schedule from our central downtown location to the lake and back.

Coolers and Ice? 


We provide Cups, Coolers, and plenty of ice on the boats.  So no need try to lug your own around town?

Who drives? 


We provide a Captain and a Host/Hostess to navigate the lake and cater to your needs.

Is there Music? 


We provide a high-end stereo system with great playlists of music.

Floatables? 


We have foam flotation products available for use as well as a group “Aqua Lilly Pad”.

Is there actually a bathroom & waterslide on-board? 


Yep!  Fully stocked bathroom and an upper deck water slide!  We set out to offer an experience like no other.

Logistics

When do we arrive for our reservation?


In order to not lose time on your reservation, please show up 60 mins prior to cruise time. Also expect to get back to downtown approx 45 mins after the cruise ends. Even though the lake is only 15 mins away, it takes extra time to check in, load up the bus and boat, and there can always be traffic to deal with. We want to make sure you get all your time on the boat!

If we drive, where should we park? 


There are many parking options on the block where you will be checking in. At the bottom of the block is a paid parking lot at the Pedal Tavern office. Or there is another paid lot up the block near the bars, or across the street under the condo buildings, there is also garage parking available.

Where do we meet the boat? 


The Nashville Toons experience starts at our downtown check in location where you will be taking advantage of our free shuttle service which picks up and drops off from our centralized downtown location. 1504 Demonbreun St, Nashville. They will get you to the boat without hassle.  

What if I'm late, or even miss my cruise? 


Any groups that are late, time lost will come out of their reservation. Any groups more than 30 minutes late to the check-in location will have their cruise canceled without refund.


No refunds are given for no-shows. If you have any concerns prior to your reservation please contact us so we can try to resolve to avoid this.

What is the cancelation policy? 


Our cancellation policy is as follows:


  • 2 weeks prior to your scheduled tour date will be issued a full refund
  • 1 week prior to your scheduled cruise date you are subject to losing 50% of your cruise amount so we ask that you please call us at 615-979-2373
  • 48 hours prior to your scheduled tour date you will be charged the full amount of your tour


We understand that circumstances arise and as an outdoor company will do our best to be understanding and accommodating, but our tours will run rain or shine. Mother Nature is never easy to predict and safety is our # 1 concern so we will make educated decisions when it comes to cancellations due to the weather. 

Can the shuttle drop us off somewhere other than back at the check in location after? 


We have a tight schedule and even re-routing a few blocks in Nashville can take a half hour.   So to keep our schedule on time we can only promise pick up and drop off at our assigned spots. If we accommodate the day of we will do everything we can, but cannot affect other tours timing.

What if weather is bad?


We have a blast in the sun or the shade (clouds and drizzle) But we take any dangerous weather serious. Always plan for your reservation to go out until you are notified by us. Do not assume it will be canceled until we make the call. We have the proper weather equipment to monitor safety and will notify you if we need to change your reservation in any way due to weather.

What to bring?

Can I bring alcohol, how about a Glass bottle? 


Bring your own beverages. You can bring water, soda, beer, wine etc., but absolutely NO GLASS will be allowed onto the boat. We will provide plenty of cooler room, cups, and Ice.

Can we bring Food and Drinks? 


Of coarse! But NO GLASS ALLOWED WHATSOEVER. Snacks and sandwiches work great, and anything in plastic or cans to drink!

Can we bring cameras, purses, bags etc? 


Yes! We have storage for your items. We do not take responsibility for items getting wet or damaged so please take precautions. Waterproof bags available for purchase at check in along with other boating items, beach towels (purchase or rental), sunglasses, sunscreen, water, etc.

Do I have to wear a lifejacket? 


You will be asked to sign a life jacket release. You may choose to wear a life jacket or not. Adult vests are available at all times.  If a child 12 years or younger is on-board they must wear a youth life vest when swimming or boat is in motion, by law.  We do not provide youth Life jackets.

What clothing do you recommend? 


Bring your basic boat attire, and prepare for the forecasted weather. Here is a simple list of things you don’t want to forget:


  • Sunscreen!
  • Towels! (don't worry, we rent and sell beach towels if you don't want to bring one!)
  • Swimwear (please be appropriate and respectful with clothing)
  • simple snacks or beverages of choice. absolutely NO GLASS allowed!


Bottled water (Water and Gatorade available for purchase at downtown check in location)

Can Koozies, Towels, drinkware, and plenty of trendy swag available for purchase at our downtown check-in location.

About the cruise?

Where do we go on the boat? 


We have our few secret spots 😉 but we will also feel the group out and determine what you want out of the cruise. Some just want a quiet swimming hole, we have a great secret spot! Some might want to be where the action is. Some might want to troll the shores and enjoy the scenery, sounds good!

How many fit on the boat? 


Our Pontoons will accommodate groups up to 14 on each boat. Each booking is a private reservation for the entire boat, so there is no minimum required to book.

Who drives the boat? 


We do! Our crew is all ABC, First Aid, and CPR trained professionals. Sit back and relax, we have you covered.

What if my group is larger than 14? 


Great! Multiple boat reservations are available based on availability. These must be booked with our staff over the phone or via direct email. Please call or email to make large group arrangements.

Other Questions

Do I have to be 21 to ride? 


If there is any alcohol brought on board the boat, then the entire group must be 21+. If making a reservation with anyone under 21 the parents must also be on the tour. This must be proven with identification. At this time, alcohol will be allowed for the 21+ but will not allow any consumption to anyone under 21.


Under 21 without parents? No exceptions to the alcohol rule. You will not be allowed to continue and will not be issued a refund. Please don’t try to be sneaky, We’ve seen it all 😉

Is it Safe?   


Can the lake be dangerous if not treated with the proper respect?  Yes, but no more than any other day out on the lake, actually less.   We have experienced drivers who know the lake very well.  State of the art mapping depth finders so we know what's under the water, and both our Hostess and captain are  CPR and first aid certified.  Coast guard throwables and life jackets always on board and available.  If you have any concerns just stay aboard the boat, we have plenty of things to do without getting into the water.  Safety is our #1 priority.

Is this a family friendly experience? 


Of course! But please be mindful that children must have their own life vests by law and we do not provide infant or child vests.


In addition to providing your own child life jacket, anyone 12 years old or under must wear a life jacket while the boat is in motion or while swimming per Tennessee state law.

Are pets allowed? 


Due to Liability and our expensive flooring/seating we ask that pets are left at home. If you have a special need or circumstance involving a pet or service animal please contact us FIRST for acceptations to possibly be approved. Security Deposits may be required.

Are there Gift certificates, or Discounts available? 


Yes, Gift certificates are available.  please contact us for purchase.


No permanent discounts available, but like us on social media and keep an eye out for any limited promotions we may send out!

Do you offer a Public cruise to join other people? 


Currently only Private cruises.  We want everyone to enjoy the people you are with and never feel uncomfortable around strangers!  But we are looking into other ways to accommodate smaller groups, so please follow us and look for upcoming announcements on new offerings!.

COPYRIGHT © 2022. All Rights Reserved.

Sitemap 

Your cart is empty Continue
Shopping Cart
Subtotal:
Discount 
Discount 
View Details
- +
Sold Out